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FAQs for Faculty and Staff Campus Resources


How do I access NCTC eCampus?
 

NCTC eCampus is the Web-based platform for all online and hybrid courses at NCTC. It is comprised of specialized systems and their users (e.g., students, faculty, and staff). The central platform to NCTC eCampus is the Canvas Learning Management System (LMS). NCTC eCampus is managed entirely by the eLearning Department. For technical assistance related to NCTC eCampus, go to ecampushelpdesk.nctc.edu.

The NCTC employee's Canvas username is the same as their NetID username. However Canvas passwords and network passwords are not linked. If you change your Canvas password it does NOT change your network password.

Faculty certified to teach online at NCTC deliver their online and hybrid courses via Canvas. On-campus instructors are also encouraged to use Canvas to enhance their courses. They can use it to share content, deliver assessments, and communicate with students. All faculty use Canvas to maintain grades and attendance data. Staff often use Canvas for committees and professional development activities.

Canvas

eLearning Department

eCampus Help Desk

 
How Do I Reserve Campus Facilities - View Room Usage/Schedules?
  • To request the reservation of campus facilities or to view the usage schedule campus rooms, use Astra Schedule.
  • To view room usage, you will not need a NetID.
  • To request the use of a room, your NetID is required.
 
CampusConnect Faculty Access is now the MyNCTC Faculty Dashboard.
The Faculty Dashboard frequently asked questions page is available here.
Lion Alert is NCTC's free emergency text messaging service. In the event of an emergency, a text message will be sent to the cell number and/or the email address provided.  Individual carrier charges may apply.
 
 
FOR EMERGENCY CALLS, SIMPLY DIAL 911
 
 To dial an off campus number on any college phone, dial 9 to get an outside line.
 
For further Shoretel support, please log in to MyNCTC and visit the Shoretel FAQ.

ITS

Contact The ITS Help Desk

Campus Phone Number Extension
Bowie (940) 668-4284 4284
Corinth (940) 498-6288 6288
Flower Mound (972) 899-8415 8415
Gainesville (940) 668-4284 4284
Graham (940) 668-4284 4284
   

ITS Help Desk Spring/Fall Semester Hours

Days Hours of Operation
Monday-Thursday 7:30 a.m. to 8:00 p.m.
Friday 7:30 a.m. to 3:00 p.m.
Saturday 8:00 a.m. to 2:00 p.m.
   

ITS Help Desk Summer Semester Hours

Days Hours of Operation
Monday-Thursday 7:30 a.m. to 5:30 p.m.
Friday CAMPUSES CLOSED
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