RNSG 2435 0100 - INTEGRATED CARE MANAGEMENT

Introduction

Syllabus

NORTH CENTRAL TEXAS COLLEGE

ONLINE COURSE SYLLABUS RNSG 2435

Course Title:	Integrated Patient Care Management
Course Prefix & Number:		RNSG 2435	Section Number: 100		Semester/Year: Fall 2020
Semester Credit Hours:		4	Lecture Hours:	4	Lab Hours:
Course Description (NCTC Catalog): This course builds on previously taught content; thus, the student is expected to have knowledge of skills and content presented in previous courses. Each instructor has established office hours that are posted in the syllabus to assist the student in learning.. For students in this course who may have a criminal background, please be advised that the background could keep you from being licensed by the State of Texas. If you have a question about your background and licensure, please speak with your faculty member or the department chair. You also have the right to request a criminal history evaluation letter from the applicable licensing agency. The Texas Board of Nursing no longer has continuous access to your criminal background information. For this reason, if any criminal behavior occurs after entry into the nursing program, you must file a declaratory order (DO) petition immediately with the Board of Nursing and not wait until prior to graduation. Failure to immediately disclose any new criminal behavior could jeopardize your eligibility to take the NCLEX-RN Exam. The Declatory Order (considered part of the syllabus and listed under tool/rubrics in canvas) is a document that you are to read and verify that you understand your responsibility about its contents. A canvas quiz question will legally verify the above statement.
Course Prerequisite(s): Course Prerequisite(s): Successful completion of the following courses with a grade of "C" or better. Anatomy and Physiology I Math Statistics Anatomy & Physiology II Microbiology ENG1301 RNSG1423 RNSG1261 RNSG1300 RNSG1219 RNSG2404 RNSG1462 (for Generic students) RNSG1262 (for Transition students) RNSG2414 RNSG2461 Concurrent with RNSG 2462 Clinical Nursing IV
Required or Recommended Course Materials: Lewis, S.L., Dirksen, S.R., Heitkemper, M. M., Bucher, L., & Camera, I. M., (2011), Medical Surgical Nursing: Assessment and management of clinical problems; 10^th Ed. Mosby: Elsevier. Loudermilk, D.L., Perry, S.E, Cashion, K., and Alden, K.R., (2016), Maternity & Women’s Health Care; 11^th Ed. Elsevier. Hockenberry, M.J., Wilson, D., (2013), Essentials of Pediatric Nursing; 10^th Ed. Mosby: Elsevier An NCLEX Review book of your choice and all previous textbooks required by the NCTC nursing program. Texas Nursing Practice Act including Rules and Regulations at www.bon.state.tx.us

INSTRUCTOR INFORMATION

Name of Instructor:	Tammy Franklin DNP, RN
Campus/Office Location:
Telephone Number:	Cell: 580-795-4171
E-mail Address:	tfranklin@nctc.edu

OFFICE HOURS

Monday	Tuesday	Wednesday	Thursday	Friday


Online Office Hours by Appointment Only at this time

STUDENT LEARNING OUTCOMES (From Academic Course Guide Manual/Workforce Education Course Manual/NCTC Catalog

At the successful completion of this course the student will be able to:
	Critique interdisciplinary decision-making regarding safe, ethical practice for diverse patients or groups
	Evaluate a plan of care for diverse patients and families across the life span whose health needs may be difficult to predict
	Appraise the implications of the Nursing Practice Act
	Demonstrate leadership and management skills in caring for small groups of diverse patients across the life span
	Evaluate the effectiveness of communication skills among the interdisciplinary health care team
	Evaluate the effectiveness of patient and family teaching in relation to health maintenance/health restoration
	Relate the importance of individual professional development to the advancement of nursing
	Use nursing informatics and evidence based practice to enhance patient care and the profession of nursing

The learning environment is structured and planned by the instructor using interactive/cooperative learning methods to help the student learn by collaborating with the instructor and the peer group. Methods that may be utilized include lecture, case studies, group discussion, and the use of swift river software.

This course will use Canvas (a program accessed over the Internet) as part of the teaching methodology. Class announcements, assignments, class discussion threads, supplemental materials, and some audiovisuals may be available to the student only by using Canvas. Students who do not have home access to a computer with the minimum system requirements to run this program or do not have Internet access at home should contact the college testing center or division chair of the ADN program for assistance. Chrome Book computers are not compatible with ExamSoft (the software used for testing in the ADN program) and students should contact the individuals listed above for assistance if they are unable to borrow or obtain a personal computer. The student, as an adult learner, is expected to utilize the various instructional resources available to clarify areas in which the student lacks understanding of required nursing content.

WECM COURSE DESCRIPTION: Application of independent nursing interventions to care for diverse patients and families throughout the lifespan whose health care needs may be difficult to predict. Emphasis on collaborative clinical reasoning, nursing leadership skills, and patient management. Content includes the significance of professional development, trends in nursing and health care, and applicable knowledge, judgement, skills, and professional values within a legal/ethical framework. This course lends itself to an integrated approach.

Placement in Sequence:

This is a fourth semester didactic course.

Co-Requisites: Concurrent, RNSG 2462 Clinical Course; both courses must be repeated if a student fails either course.

Prerequisites:

All third semester Associated Degree Nursing courses are required to have been completed with a grade of “C” or better before a student may enroll in this course. This is a concurrent course with RNSG 2462 and in both classes the student is required to make a grade of 75% or above to graduate from the ADN program. There will be NO ROUNDING of grades in RNSG 2435.

Progression towards Graduation:

Students are reminded that it is their responsibility to verify that they are completing courses in a timely manner, so they may graduate with all required courses completed.

Addendum to Syllabus:

Due to the COVID-19 pandemic, changes may occur at any time that would restrict or limit access to campus which would result in changes in the grading system or any use of the Health Science Building for testing. The NCTC nursing faculty reserves the right to make any changes necessary to the syllabus to ensure the clinical student receives the highest quality clinical experience. It is a mandatory requirement that any time a student must come to the campus or enter a clinical site, that the student shall do the required health check in canvas and submit to having a temperature check before entering the facility(s)

Due to the COVID-19 pandemic, changes may occur at any time that would restrict or limit access to campus which would result in changes in the grading system related to the in-lab practice and check offs. The NCTC nursing faculty reserves the right to make any changes necessary to the syllabus to ensure the students receives the highest quality lab experience. It is a mandatory requirement that any time a student must come to the campus, hospital sites or other approved facilities, that the student shall do the required health check in canvas and submit to having a temperature check before entering the facility, along with following the appropriate safety measures (social distancing, smaller numbers of students allowed in the classroom or lab space, masks, sanitized work space, etc) set forth by NCTC.

Grading System

Grading for the course will follow the nursing policy for grading and evaluation. To pass this course, the student must achieve an average of 75% or higher. There will be NO ROUNDING of grades in RNSG 2435.

Letter grades will be assigned based on the following numerical grades:

A Excellent 90-100%

B Good 81-89%

C Satisfactory 75-80%

D Failing 66-74%

F Failing 65% and below

GRADING CRITERIA FOR COURSE ELEMENTS

The student is required to have a 75% or better average to progress within the curriculum. Most exam items will be multiple-choice and all are computerized using Examplify. To prepare for the NCLEX the tests will also contain fill in the blank, and moderate numbers of all that apply type questions.

Graded Course Elements	Percentage or Point Values
Unit Exams	80% of Final Grade
Additional Online Assignments	5% of Final Grade
ATI Capstone Course	5% of Final Grade
RN Leadership Exam RN Pharmacology Exam	5% of Final Grade
ATI Comprehensive Predictor Final Exam	5% of Final Grade
Clinical Math Exam	Pass/Fail

Testing Policy for Online Testing: (All unit exams have a time limit of one minute per question)

All students are required to test on the assigned date and time.
The student is responsible for initiating communication with the instructor regarding extenuating circumstances affecting participation in the course or testing. All absences must be approved by the instructor prior to the exam, and documentation from appropriate entity emailed to instructor. Example: forgetting to set the alarm and be on time for online testing is not an approved absence and failure to appear for testing in this case would result in a zero on the exam.
Final exam grades will be placed in the gradebook after review is complete.
After taking an exam, students wishing to review the exam or exam grade may do so my making an appointment between 48 hours and 2 weeks after exam. After 2 weeks no further review of exams or grades will be conducted. The exam review is in the form of a strengths/opportunities report that coincides with the test blue print posted with each unit in canvas. There is NO review of missed exam questions immediately following the exam.
While technology difficulties may develop requiring a call to technical support, students SHALL BE RESPONSIBLE for having the username and password for their ATI and/or Exemplify accounts. Should the instructor have to attain this information, the students will have an automatic 2 point deduction from the test grade.
Students testing in EXAMPLIFY shall use calculators provided by the EXAMPLIFY program.
The online tests given in EXAMPLIFY will be set to download between 6pm the night before the exam and close for download 5 minutes past the exam start time on the day of the exam. Students are responsible for ensuring they avoid unnecessary technical difficulties and down load the exam during this time. The password will be emailed to the class 5 minutes before exam start time, and students shall be ready by pulling up EXAMPLIFY and logging in to be ready to start the exam on time.
Consideration for adjustment of test questions is at the discretion of the instructor after item analysis has been completed.
Students may miss only ONE unit exam per semester due to an emergency or serious illness. Students must present documentation from appropriate entity regarding the reason for absence from an exam. Make up examinations will be given at a date and time selected by the instructor, missed make up exams result in the student receiving a zero for the exam Make up examinations may be a combination of multiple choice, fill in the blank, true-false, essay, short answer, or matching.
The final examination is comprehensive and must be taken on the designated date and time. There is no make-up exams for the final examination.
The student IS NOT ALLOWED to use their books or notes to complete the unit exams.

Testing Time for Unit and Math Exams

Length of time for testing is based on the number of items on the exam. A maximum of 1 (one) minute per question will be allowed on examinations.

PASS/FAIL REQUIREMENT (The math tests all have a time limit of one minute per question)

A grade of 100% is required on the clinical math exam in order to progress in the program. The student will have 3 attempts to succeed and test dates listed on the course calendar. Failure to succeed on the third attempt will result in failure of the clinical course. The math exam is administered in RNSG 2435 and recorded in the clinical course. The math exams are given in EXAMPLIFY and are subject to the policies listed below;

All students are required to test on the assigned date and time.
The student is responsible for initiating communication with the instructor regarding extenuating circumstances affecting participation in the course or testing. All absences must be approved by the instructor prior to the exam, and documentation from appropriate entity emailed to instructor. Example: forgetting to set the alarm and be on time for online testing is not an approved absence and failure to appear for testing in this case would result in a zero on the exam.
Final exam grades will be placed in the gradebook after review is complete.
After taking an exam, students wishing to review the exam or exam grade may do so my making an appointment between 24 and 48 hours after exam. After 2 days no further review of exams or grades will be conducted. There is NO review of missed exam questions immediately following the exam.
While technology difficulties may develop requiring a call to technical support, students SHALL BE RESPONSIBLE for having the username and password for their Exemplify accounts. Should the instructor have to attain this information, the students will have an automatic 2 point deduction from the test grade
Students testing in EXAMPLIFY shall use calculators provided by the EXAMPLIFY program.
The online tests given in EXAMPLIFY will be set to download between 6pm the night before the exam and close for download 5 minutes past the exam start time on the day of the exam. Students are responsible for ensuring they avoid unnecessary technical difficulties and down load the exam during this time. The password will be emailed to the class 5 minutes before exam start time, and students shall be ready by pulling up EXAMPLIFY and logging in to be ready to start the exam on time.
Students may miss only ONE unit exam per semester due to an emergency or serious illness. Students must present documentation from appropriate entity regarding the reason for absence from an exam.
Test questions are specific, for example some may ask for rounding and labeling, others may not; the student should follow the prompts and instructions of each test question as written.

ADDITIONAL ONLINE ASSIGNMENTS

During this course, the students will have additional online assignments using the modalities of Swift River, Case Studies, Discussion Questions or other modalities at the discretion of the instructor. These assignments are worth 5% of the didactic grade, and are designed to help the student think critically, and professionally and learn to communicate professionally in written format.

Discussion Questions will have specific requirements along with how the assignments are to be evaluated written into the assignment in canvas. Grading system for the Swift River virtual experiences is based on the required score. Example: If the required score is 65 and the student scores 65 a grade of 100 will be recorded in the gradebook, however if the student scores a 50 the score for the gradebook is determined by 50/65 for a grade of 76. The student may take each swift river module 3 times by the due date. All other additional assignments will be graded by the instructions in canvas.

The assignment and presentation is expected to reflect level 4 knowledge of the nursing process and development of plan of care. In addition, the student is expected to synthesize knowledge learned from other levels in the program and add new content to reflect their readiness to care for patients in the work place.

Rubric for RN Mastery Exams

As prescribed in the RNSG 2435 calendar, the student stall complete both practice A and practice B ATI assessments for the rubric listed below. In this online course, the average of the two scores will be determined and points assigned to the gradebook per the rubric below.

The RN Mastery Series These assessments are worth 10 points each

RN Leadership 2020
RN Pharmacology 2020

ATI Assessments Rubric



RN Pharmacology RN Leadership Level 1…. 56.7% -70.0% Level 1.…61.7%-76.6% Level 2 …. 71.7% - 83.3% Level 2….76.7%-88.2% Level 3 ….. 85.0% - 100.0% Level 3..…88.3%-100%
Level 3 Suggested Remediation Minimum 1-hour focused review For each topic missed, complete an active learning template and/or identify three critical points to remember.	Level 2 Suggested Remediation Minimum 2-hour focused review For each topic missed, complete an active learning template and/or identify three critical points to remember.	Level 1 Suggested Remediation Minimum 3-hour focused review For each topic missed, complete an active learning template and/or identify three critical points to remember.	Below level 1 Suggested Remediation Minimum 4-hour focused review For each topic missed, complete an active learning template and/or identify three critical points to remember.
10/10 points	9/10 points	7/10 points	6/10 points

Rubric for RN Capstone and Comprehensive Predictor

The RN Capstone Series is listed on a separate calendar and is considered part of the ATI capstone course in the grading rubric listed below.

Points for ATI Capstone

Points for ATI Capstone

Assignment

Points

Pre-Assignment Quiz

10 points per week

Assessment

10 points per week

Post-Assessment Assignment

10 points per week

*4 points for all questions answered completely

*4 points for answers given in own words, not copied and pasted

*2 points for assignment completed and posted to educator on time

Total points per week

30 points x 7 weeks = 210 points

Pharmacology II Assessment

10 points

Medical-Surgical II Assessment

10 points

Total points for ATI Capstone

230 points

Note: The total ATI Capstone will count for 5% of overall academic course grade.

Proctored Exams for ATI include:

1.ATI capstone comprehensive Assessment form A

3. ATI capstone comprehensive Assessment form B

4. ATI comprehensive predictor (final exam

The goal for RNSG 2435 is for the student to take the Comprehensive Predictor ON CAMPUS on November 5, 2020. The instructor will relay appropriate information as the due date for this examination approaches.

ATI Virtual will be open 30 days prior to graduation and available (not mandatory) to students who wish to complete it but is not part of the clinical course grade. This course has been proven to help improve NCLEX-RN pass rates.

IF THE USE OF THE HEALTH SCIENCE BUILDING IS RESTRICTED THE COMPREHENSIVE PREDICTOR WILL BE GIVEN AS PRESCRIBED BELOW

The ATI RN Comprehensive Predictor 2020 is considered the final examination for RNSG 2435. The student shall perform practice A and practice B on the prescribed date listed on the academic calendar listed in Canvas. The average of the two scores will be used to determine a final exam grade for the gradebook using the rubric below.

Average of Assessment A and B	Final Exam Score
65.2 or <	60%
65.3 to 69.4	80%
69.5-73.9	90%
74 or >	100%

Faculty in the Associate Degree Nursing Program have 14 days from time of submission to grade assignments as prescribed in the faculty handbook.

This is a hybrid class (partly online and partly in the classroom) and attendance is required as prescribed in the student handbook.

ATTENDANCE POLICY

NCTC Attendance Policy

http://nctc.smartcatalogiq.com/en/2016-2017/Catalog/Academic-Policies/Attendance-Regulations

See the ADN Student Handbook regarding specific attendance policies for class and clinical.

The last day to withdraw from a course with a “W” can be viewed at nctc.edu by viewing the academic calendar.

DISABILITY SERVICES (Office for Students with Disabilities)

The Office for Students with Disabilities (OSD) provides support services for students with disabilities, students enrolled in technical areas of study, and students who are classified as special populations (i.e. single parents).

Support services for students with disabilities might include appropriate and reasonable accommodations, or they may be in the form of personal counseling, academic counseling, career counseling, etc. Furthermore, OSD Counselors work with students to encourage self-advocacy and promote empowerment. The Counselors also provides resource information, disability-related information, and adaptive technology for students who qualify.

http://www.nctc.edu/StudentServices/Disabilityservices.aspx

The North Central Texas College (NCTC) Office for Students with Disabilities (OSD) is committed to assisting students with accommodations related to all disabilities, including COVID-19. Any student that feels they require accommodations related to COVID-19 are encouraged to contact the OSD office by email at kwsmith@nctc.edu and/or ysandmann@nctc.edu for a virtual intake session. As with all disability related accommodations, documentation is required and reasonable accommodations are considered on a case-by-case basis. North Central Texas College also has a CARES Team and a student can also request advising assistance by contacting cares.nctc.edu or counseling@nctc.edu for information and/or assistance related to special advising and/or counseling referrals.

COUNSELING AND TESTING CENTER

Counseling and Testing staff offer a variety of services to current and prospective students, such as College 101, placement testing, academic advising and course registration, transfer assistance, and College Success seminars (Time Management, Study Skills, Test Anxiety, Choosing a Major, Learning Style Strategies, Career Exploration), and much more. http://www.nctc.edu/StudentServices/CounselingTesting.aspx

SUPPORT SERVICES

Student Success offers academic coaching, tutoring, including a Writing Center, a Math Lab, free 24/7 online tutoring through Grade Results and assist new students acclimate to college by providing computer lab services for prospective students. First generation students can also participate in TRIO which offers specialized support services.

http://www.nctc.edu/StudentServices/SupportServices.aspx

Financial Aid offers financial resources for students that qualify, visit the financial aid offices for more information. http://www.nctc.edu/FInancialAidHome.aspx

STUDENT HANDBOOK

Students are expected to follow all rules and regulations found in the student handbook and published online.

http://nctc.smartcatalogiq.com/en/2016-2017/Catalog/North-Central-Texas-College-Student-Handbook

WORKFORCE EDUCATION PROGRAM ELEMENTS

The Secretary’s Commission on Achieving Necessary Skills (SCANS) conducted extensive research and interviews and determined that “workplace know-how” consists of two elements: foundations skills and workplace competencies.

These SCANS Skills are referenced with each course objective and are as follows:

(1) Foundation Skills

Basic Skills: A worker must (i) read, (ii) write, (iii) perform arithmetic and mathematical operations, (iv) listen, and (v) speak effectively.

Thinking Skills: A worker must (i) think creatively, (ii) make decisions, (iii) solve problems, (iv) visualize, (v) know how to learn, and (vi) reason effectively.

Personal Qualities: A worker must display (i) responsibility, (ii) self-esteem, (iii) sociability, (iv) self-management, (v) integrity, and (vi) honesty.

(2)Workplace Competencies

Resources: A worker must identify, organize, plan, and allocate resources effectively. This includes (i) time, (ii) money, (iii) material and facilities, and (iv) human resources.

Interpersonal Skills: A worker must work with others effectively to (i) participate as a member of a team, (ii) teach others new skills, (iii) serve patients/customers, (iv) exercise leadership, (v) negotiate, and (vi) work with diversity.

Information: A worker must be able to (i) acquire and use information, (ii) organize and maintain information, (iii) interpret and communicate information and (iv) use computers to process information.

Systems: A worker must understand complex interrelationships as in (i) understanding systems, (ii) monitor and correct performance, and (iii) improve and design systems.

Technology: A worker must be able to work with a variety of technologies, e.g. (i) select technology, (ii) apply technology, and (iii) maintain and troubleshoot equipment.

QUESTIONS, CONCERNS, or COMPLAINTS

Name of Chair/Coordinator:	Diane Neu MSN, RN
Office Location:	Health Science Building
Telephone Number:
E-mail Address:	dneu@nctc.edu
Name of Instructional Dean:	Brandon Hernandez
Office Location:	Health Science Building
Telephone Number:
E-mail Address:	bhernandez@nctc.edu

COVID-19 Specific Syllabi Statements Fall 2020

Syllabi statement regarding potential Conversion of Onsite Classes to Online/Remote Format: North Central Texas College students should be aware that in the event of a college closure due to COVID-19, onsite classes will be converted to an online/remote format. Students should plan ahead to ensure they have access to the computer equipment (either PC, MAC, or tablet), webcam, and internet connectivity to continue their classes in an online/remote format. Please read all your official North Central Texas College student emails as the transition from onsite to online/remote might require a reorganization in your personal situation. Students will be granted a 72-hour transition and grace period. Online classes will continue as scheduled without disruption. Wear a mask, stay safe, and contact your Instructor as the situation arises. These policies and procedures were updated on July 30, 2020 and are subject to change.

Syllabi Statement Regarding Face Coverings: Per the North Central Texas College guidance on face coverings on campus, in the instructional setting, faculty and students must wear face coverings, such as masks or face shields. Students without coverings, or those who do not comply with the rules relating to face coverings, will not be able to participate in on-campus classroom activities. To request an exception to this requirement, students should contact the NCTC HR Office of Enrollment Management (ccove@nctc.edu). Failure to comply with the face coverings requirement may result in the Instructor directing the student to leave the classroom. Any student asked to leave the classroom may be referred to the student conduct officer. These policies and procedures were updated on July 30, 2020 and are subject to change.

Temporary COVID-19 Attendance Policy for Face-to-Face Meetings: We are facing an unprecedented situation in which all of us must be flexible and make prudent decisions in the best interest of our families, our campus, and our community. In light of this, North Central Texas College is temporarily establishing the requirement that faculty keep records of student attendance for face-to-face course meetings as well as a documented seating chart. In addition, students who are sick or need to quarantine should not attend classes. Students will not be required to provide formal documentation from a health care provider and will not be penalized for COVID-19 related absences when proper notification to campus health officials is made in accordance with the guidelines stated below.

Faculty will:

Notify students about important course information and delivery changes through Canvas and campus email.

Students should:

Provide notification to campus officials (via NCTC Daily Health Check protocol through Canvas) if they have tested positive for COVID-19 or have to quarantine so we can confirm reported absence with instructors, monitor, and assist the campus community.
Notify instructors in advance of the absence.
Connect with that class through Webex if the class session is being transmitted in a hybrid fashion.
Keep up with and/or make up missed classwork or assignments.
Submit assignments digitally through Canvas or other means as announced by your instructor.
Work with their instructors to reschedule exams, labs, and other critical academic activities described in the course syllabus.
Check Canvas and campus email daily to receive important announcements pertaining to the course.

During this period, faculty with face-to-face meetings will establish assigned seating/work stations to facilitate roll-taking, and, if necessary, contact tracing. Additionally, we ask all members of the College community to be attentive to their health, and safeguard others, by following the CDC’s guideline to “stay home when you are sick.” You should stay home if you have symptoms. More information on what to do if you are sick is available at the CDC’s website.

Additional NCTC information is available at http://www.nctc.edu/coronavirus/index.html

Syllabus Addendum – Fall 2020 – Student Services

Student Success Center

The Student Success Center is designed to help all students at NCTC develop tools to achieve their academic goals. The center links students to FREE tutoring, including a Writing Center, a Math Lab, and free online tutoring. The program helps students acclimate to college by providing free interactive online workshops. For more information, please visit your nearest Student Success Center.

Student Success offers academic coaching, tutoring, including a Writing Center, and a Math Lab to assist new students acclimate to college by providing computer lab services for prospective students. http://www.nctc.edu/student-services/student-success/tutoring/index.html

First generation students can also participate in TRIO which offers specialized services.

http://www.nctc.edu/student-services/trio-student-support-services.html

Completion Center

The NCTC Completion Center is a comprehensive student engagement program that increases retention and completion rates of first-time, low income students. Services include:

Success coaching to address students’ academic and non-academic challenges and issues; Success Seminars, and a centralized career readiness and job placement program.

http://www.nctc.edu/student-services/completion-center/index.html

Career Services Center

The NCTC Career Services Center is the place you can go for educational and career planning. Services include: Career/Degree Exploration, Job Search Tools and Resources, Resume and Professional Portfolio Development, Interview Skills and Preparation. Our Career Advisors partner with you in making your educational journey an efficient process towards a rewarding career. http://www.nctc.edu/career-services/index.html

Counseling and Advising

Support Services, Counseling and Advising staff offer a variety of services to current and prospective students, such as College 101, placement testing, academic advising and course registration, transfer assistance, and College Success seminars (Time Management, Study Skills, Test Anxiety, Choosing a Major, Learning Style Strategies, Career Exploration) and much more. http://www.nctc.edu/counseling-advising/index.html

Testing Service Center

The mission of NCTC Testing Services is to provide high-quality testing services that adhere to the professional standards and guidelines to meet the needs of students, faculty, and community members. http://www.nctc.edu/testing-center/index.html

Early Alert and CARES

The NCTC Early Alert program assists students who are at risk of failing or withdrawing from a course. Faculty and staff may refer students through the Early Alert process at any point in the semester in an effort to provide appropriate intervention and access to support services. Examples of behaviors that could prompt an Early Alert referral could be missing assignments, failing tests, excessive absences, or personal circumstances impacting academic performance. A student submitted as an Early Alert will be contacted by an academic advisor or success coach through text, phone, and/or via their NCTC e-mail address to discuss any current challenges as well as helpful resources and success strategies-we want our students to finish strong and know that education is a partnership!

The NCTC CARES (Campus Assessment Response Evaluation Services) Team is concerned not only about our students' academic success, but also their emotional and physical well-being. The CARES Team promotes a safe learning environment for students, faculty, and staff and is committed to taking a proactive approach in helping our students succeed by addressing the mental, emotional or psychological health and safety of the NCTC community. As a student, you have the ability to report concerning behavior which could impact your own safety or the safety of another NCTC student, such as stalking, harassment, physical or emotional abuse, violent or threatening behavior, or self-harm. Visit the NCTC CARES site to also locate campus and community resources, or email counseling@nctc.edu to get in touch with a member of the CARES Team directly. As always, if you feel there is an immediate threat to your own safety or welfare (or to another student), please call 911 immediately.

Financial Aid

Financial Aid offers financial resources for students that qualify, visit the financial aid offices for more information. http://www.nctc.edu/financial-aid/index.html

Student Success

At NCTC, student success is progress towards collegiate goals, reached in an affordable and timely manner, under professional guidance, empowering students to serve skillfully in their chosen role within their community

Equity

NCTC defines equity as encompassing the practice of acknowledging individual differences and systemic disparities when developing new programs and resources for our campus community, which may sometimes challenge our own beliefs and assumptions, in order to ensure balanced educational opportunities toward completion.

Affinity Groups

Staff and faculty representing the Employee Resource Groups (ERG’s), along with academic advisors, counselors and success coaches, serve as mentors for NCTC’s student-centered Affinity Groups.

An Affinity Group is a population of students who have specific needs, barriers or systems they are needing to navigate not only within college, but within life. Providing mentorship, support and resources for identified Affinity Groups such as Black/African American students, veterans and active military, single parents, students with disabilities, adult learners, Latinx, LGBTQ+ and students who have experienced foster care and/or homelessness, enables us to make more impactful, meaningful connections with students who are in dire need of equity and understanding.

RNSG 2435 0100 - INTEGRATED CARE MANAGEMENT

Introduction

Syllabus

(1) Foundation Skills

Syllabus File(s)