NORTH CENTRAL TEXAS COLLEGE COURSE SYLLABUS

Course Title:	Implement & Support Client Operating System
Course Prefix & Number:		ITNW-1354	Section Number:	340	Semester/Year:	FA/20
Semester Credit Hours:		3	Lecture Hours:	OL	Lab Hours:	OL
Course Description (NCTC Catalog): The fundamentals of managing and configuring network clients.
Course Prerequisite(s):
Required or Recommended Course Materials Course Books, Software and other materials TestOut Server Pro 2016 Networking ISBN:978-1-935080-67-1 Student LabSim Order process Go to www.testout.com and click on the Shopping Cart icon in upper right corner. Enter Price Code: 14-232TA and press Continue Select the LabSim courseware required for your class, Add to Cart and press Checkout Type in School Name:  North Central Texas College No State Sales Tax except for Utah residents. You will be emailed your LabSim activation code and instructions to access LabSim.

INSTRUCTOR INFORMATION

Name of Instructor:	Donnie Willis
Campus/Office Location:	Corinth Room: CO320/ Flower Mound Room 201
Telephone Number:	940 498-6285
E-mail Address:	drwillis@nctc.edu

OFFICE HOURS

Monday	Tuesday	Wednesday	Thursday	Friday
	Virtual Office Hours: 9:00 a.m. -12:00 p.m.		Virtual Office Hours: 9:00 a.m. -12:00 p.m.
Other times by Appointment.	Virtual Office Hours: 4:00 p.m. – 6:00 p.m.		Virtual Office Hours: 4:00 p.m. – 6:00 p.m.
Other times by Appointment.

STUDENT LEARNING OUTCOMES (From Academic Course Guide Manual/Workforce Education Course Manual/NCTC Catalog

At the successful completion of this course the student will be able to:
	Configure peripherals and devices;
	Setup servers;
	Configure directory replication;
	Manage licensing;
	Create and manage system policies and profiles;
	Administer remote servers and disk resources;
	Create and share resources;
	Implement fault-tolerance;
	Configure servers for interoperability;
	Install and configure Remote Access Service(RAS); and
	Identify and monitor performance bottlenecks and resolve configuration problems.

GRADING CRITERIA

# of Graded Course Elements	Graded Course Elements	Percentage or Point Values
23	Section Labs	25
2	Mid-Term and Final Exams	40
10	Content Assessments/Quizzes	25
2	Discussions	10

GRADING SCALE

90-100	A		60-69	D
80-89	B		>60	F
70-79	C

COURSE SUBJECT OUTLINE (Major Assignments)

Lesson 1	DNS
Lesson 2	TCP/IP
Lesson 3	DHCP
Lesson 4	IP Address Management (IPAM)
Lesson 5	Routing and Remote Access (RRAS)
Lesson 6	DirectAccess (DA)
Lesson 7	Network Policy Server (NPS)
Lesson 8	Distributed File System (DFS) and BranchCache
Lesson 9	High Performance Network Solutions
Lesson 10	Implement Software-Defined Networking (SDN)

 ATTENDANCE POLICY

Regular and punctual attendance is expected of all students in all classes for which they have registered.  All absences are considered to be unauthorized unless the student is absent due to illness or emergencies as determined by the instructor.  It is the student responsibility to provide documentation as to the emergency for approval and judgement by the faculty member.  Approved college sponsored activities are the only absences for which a student should not be held liable and only when provided by a college official ahead of the absence.  Valid reasons for absence, however, do not relieve the student of the responsibility for making up required work.  Students will not be allowed to make up an examination missed due to absence unless they have reasons acceptable to the instructor.  A student who is compelled to be absent when a test is given should petition the instructor, in advance if possible, for permission to postpone the exam.  Student will be dropped from a class by the Registrar upon recommendation of the instructor who feels the student has been justifiably absent or tardy a sufficient number of times to preclude meeting the course’s objectives.    Persistent, unjustified absences from classes or laboratories will be considered sufficient cause for College officials to drop a student from the rolls of the College. From Board Policy FC (LOCAL)

Last day to withdraw from a course with a “W” is _October 30, 2020.

DISABILITY SERVICES (Office for Students with Disabilities)

The Office for Students with Disabilities (OSD) provides support services for students with disabilities, students enrolled in technical areas of study, and students who are classified as special populations (i.e. single parents).

Support services for students with disabilities might include appropriate and reasonable accommodations, or they may be in the form of personal counseling, academic counseling, career counseling, etc.  Furthermore, OSD Counselors work with students to encourage self-advocacy and promote empowerment. The Counselors also provides resource information, disability-related information, and adaptive technology for students who qualify.

If you feel you have needs for services that the institution provides, please reach out to either Wayne Smith (940) 498-6207 or Yvonne Sandman (940) 668-4321.  Alternative students may stop by Room 170 in Corinth or Room 110 in Gainesville.

CORE CURRICULUM FOUNDATIONAL COMPONENT AREA (For classes in the Core)________     

o         Communication

o         Mathematics              

o         Life and Physical Science

o         Language, Philosophy & Culture

o         Creative Arts

o         American History

o         Government/Political Science

o         Social and Behavioral Sciences

o         Component Area Option

REQUIRED CORE OBJECTIVES (For classes in the Core)

o            Critical Thinking

o           Communication

o           Empirical and Quantitative

o           Teamwork

o           Personal Responsibility

o           Social Responsibility

COURSE TYPE

o           Academic General Education Course (from ACGM but not in NCTC Core)

o        Academic NCTC Core Curriculum Course

o        WECM Course

STUDENT HANDBOOK

Students are expected to follow all rules and regulations found in the student handbook and published online.

ACADEMIC DISHONESTY

Scholastic dishonesty shall include, but is not limited to cheating, plagiarism, academic falsification, intellectual property dishonesty, academic dishonesty facilitation and collusion.  Faculty members may document and bring charges against a student who is engaged in or is suspected to be engaged in academic dishonesty.  See Student Handbook, “Student Rights & Responsibilities: Student Conduct ([FLB(LOCAL)]”. 

Consequences for academic dishonesty may include:

• Discipline
• Academic suspension in accordance with College policy.

QUESTIONS, CONCERNS, or COMPLAINTS

Name of Chair/Coordinator:	Susan Svane
Office Location:	Corinth Campus Room#232
Telephone Number:	940 498 6292
E-mail Address:	ssvane@nctc.edu
Name of Instructional Dean:	Debbie Huffman
Office Location:	Gainesville Campus Room
Telephone Number:	940 668-3357
E-mail Address:	dhuffman@nctc.edu

Syllabus Addendum – Fall 2020 – Student Services

 Student Success Center

The Student Success Center is designed to help all students at NCTC develop tools to achieve their academic goals. The center links students to FREE tutoring, including a Writing Center, a Math Lab, and free online tutoring.  The program helps students acclimate to college by providing free interactive online workshops. For more information, please visit your nearest Student Success Center.

Student Success offers academic coaching, tutoring, including a Writing Center, and a Math Lab to assist new students acclimate to college by providing computer lab services for prospective students. http://www.nctc.edu/student-services/student-success/tutoring/index.html

First generation students can also participate in TRIO which offers specialized services.

http://www.nctc.edu/student-services/trio-student-support-services.html

 Completion Center

The NCTC Completion Center is a comprehensive student engagement program that increases retention and completion rates of first-time, low income students. Services include:

Success coaching to address students’ academic and non-academic challenges and issues; Success Seminars, and a centralized career readiness and job placement program.

http://www.nctc.edu/student-services/completion-center/index.html

 Career Services Center

The NCTC Career Services Center is the place you can go for educational and career planning. Services include: Career/Degree Exploration, Job Search Tools and Resources, Resume and Professional Portfolio Development, Interview Skills and Preparation. Our Career Advisors partner with you in making your educational journey an efficient process towards a rewarding career. http://www.nctc.edu/career-services/index.html

Counseling and Advising

Support Services, Counseling and Advising staff offer a variety of services to current and prospective students, such as College 101, placement testing, academic advising and course registration, transfer assistance, and College Success seminars (Time Management, Study Skills, Test Anxiety, Choosing a Major, Learning Style Strategies, Career Exploration) and much more.  http://www.nctc.edu/counseling-advising/index.html 

Testing Service Center

The mission of NCTC Testing Services is to provide high-quality testing services that adhere to the professional standards and guidelines to meet the needs of students, faculty, and community members. http://www.nctc.edu/testing-center/index.html

Early Alert and CARES           

The NCTC Early Alert program assists students who are at risk of failing or withdrawing from a course. Faculty and staff may refer students through the Early Alert process at any point in the semester in an effort to provide appropriate intervention and access to support services. Examples of behaviors that could prompt an Early Alert referral could be missing assignments, failing tests, excessive absences, or personal circumstances impacting academic performance. A student submitted as an Early Alert will be contacted by an academic advisor or success coach through text, phone, and/or via their NCTC e-mail address to discuss any current challenges as well as helpful resources and success strategies-we want our students to finish strong and know that education is a partnership!

The NCTC CARES (Campus Assessment Response Evaluation Services) Team is concerned not only about our students' academic success, but also their emotional and physical well-being. The CARES Team promotes a safe learning environment for students, faculty, and staff and is committed to taking a proactive approach in helping our students succeed by addressing the mental, emotional or psychological health and safety of the NCTC community. As a student, you have the ability to report concerning behavior which could impact your own safety or the safety of another NCTC student, such as stalking, harassment, physical or emotional abuse, violent or threatening behavior, or self-harm. Visit the NCTC CARES site to also locate campus and community resources, or email counseling@nctc.edu to get in touch with a member of the CARES Team directly.  As always, if you feel there is an immediate threat to your own safety or welfare (or to another student), please call 911 immediately.

 Financial Aid

Financial Aid offers financial resources for students that qualify, visit the financial aid offices for more information.   http://www.nctc.edu/financial-aid/index.html

 Student Success

At NCTC, student success​ is progress towards collegiate goals, reached in an affordable and timely manner, under professional guidance, empowering students to serve skillfully in their chosen role within their community

Equity

NCTC defines equity as encompassing the practice of acknowledging individual differences and systemic disparities when developing new programs and resources for our campus community, which may sometimes challenge our own beliefs and assumptions, in order to ensure balanced educational opportunities toward completion.

Affinity Groups

Staff and faculty representing the Employee Resource Groups (ERG’s), along with academic advisors, counselors and success coaches, serve as mentors for NCTC’s student-centered ​Affinity Groups​.

An ​Affinity Group​ is a population of students who have specific needs, barriers or systems they are needing to navigate not only within college, but within life. Providing mentorship, support and resources for identified Affinity Groups such as Black/African American students, veterans and active military, single parents, students with disabilities, adult learners, Latinx, LGBTQ+ and students who have experienced foster care and/or homelessness, enables us to make more impactful, meaningful connections with students who are in dire need of equity and understanding.