COURSE INFORMATION
Instructor: Lisa Smart
Course Title: Technical Writing
Course Prefix, Number, and Section Number: ENGL 2311 - 1000
Semester/Year of course: Fall 2024 - Wintermester
Semester start and end dates: 12/16/24 - 01/09/24
Modality: ONLINE
Semester credit hours: 3
Course description:. Intensive study of and practice in professional settings. Focus on the types of documents necessary to make decisions and take action on the job, such as proposals, reports, instructions, policies and procedures, e-mail messages, letters, and descriptions of products and services. Practice individual and collaborative processes involved in the creation of ethical and efficient documents.
Required course materials. YOUR BOOKS ARE ALREADY LINKED FOR FREE - YOU DO NOT HAVE TO BUY ANYTHING. Beilfuss, Michael, Staci Bettes, and Katrina Peterson. Technical and Professional Writing Genres: A Study in Theory and Practice, 2020. Open Educational Resource published under a CC BY-NC-SA 4.0 license. You can read and download the textbook for free at https://open.library.okstate.edu/technicalandprofessionalwriting/.
INSTRUCTOR INFORMATION
Name of instructor: Lisa Smart
Office location: Wintermester - Webex Only
Telephone number: n/a
E-mail address: Canvas In-box or lsmart@nctc.edu
SYLLABUS CHANGE DISCLAIMER
The faculty member reserves the right to make changes to this published syllabus if it is in the best interest of the educational development of this class. Any such changes will be announced as soon as possible in person and/or in writing.
SUMMARY OF COURSE ASSIGNMENTS
List of graded assignments: See Course Summary below.
Final grade scale: See right column (Group and Weight).
Late work policy:
Late Work Policy: An assignment is due on the day listed on Canvas. However, if you need an extension, please visit with me privately to make those arrangements. I reserve the right not to evaluate any work submitted more than two days late.
All assignment due dates are explicitly posted in Canvas. I expect assignments to be submitted on time and encourage students to practice good time management and personal responsibility by meeting deadlines. That said, if you submit your work (excluding major essays) by the time I grade the assignment, I will accept it, even if you submit it late. However, I would caution you to develop a strong work ethic and submit your work as assigned to avoid accumulating zeros. I may grade an assignment right after it's due, or it may be several days. So, the question is, how lucky do you feel, and are you willing to gamble with your course grade?
Please email me or discuss with me PRIVATELY if you need an extension due to an extenuating circumstance beyond your control (car accident, death in your immediate family, major illness, house flood, Covid, etc.). I am compassionate and always willing to work with a student who has an actual emergency. I reserve the right to grant (or not grant) an extension based on each student's circumstance(s). Communication is key!
There are certain circumstances where late work is necessary and will not affect your success in our course. Some of those reasons are as follows: the passing of a loved one, serious illness, birth/adoption of a child, , etc. Some things that do NOT constitute a great reason are as follows: sporting event, FFA showing, any dual-credit event another course's homework, super duper busy, forgot. I have built ample time into each assignment and will adjust the class's due dates as needed. It's your job to manage your personal time efficiently and get the work you've committed to turn in. More importantly, I want your best work and to do that, you cannot procrastinate or think the 10:00 pm dash to finish before 11:59 pm will work for the rest of your life.
Here's the bottom line: Find a way to finish your work well. We're all busy and stretched thin. But we can do this! Reach out if I can be of any help at all. That's why I'm here.
IMPORTANT: Also, no final draft of an essay or project will be accepted without required drafts, and all signature assignments must be completed in order to pass the course (Literacy Narrative, Analysis of an Image, Analysis of an Issue, and Collaborative Project).
COURSE POLICIES
Attendance Policy: Attendance in both online and face-to-face courses is required. Because this course progresses very quickly, I reserve the right to drop students after THREE missed lesson assignments.
Academic Integrity Policy. Scholastic dishonesty shall include, but not be limited to, cheating on a test, plagiarism, and collusion. See Student Handbook “Student Rights & Responsibilities: Student Conduct [FLB- (LOCAL)]” #18.
Disciplinary Actions [Student Handbook, #5] “When cheating, collusion, or plagiarism has occurred beyond any reasonable doubt, the instructor may give the student or students involved an “F” on a particular assignment or in the course. [See Scholastic Dishonesty FLB (Local)] The instructor shall make a written report of the incident and the planned action to his Department Chair. The Department Chair shall report the incident and action to the appropriate instructional dean, who shall review the case, notify the student, and, if necessary, take further action. This may involve either probation or suspension of the student or students in question. If such disciplinary action is deemed necessary, the Dean of Student Services shall be notified, and the action shall be taken through that office.”
AI Writing and Acceptable Use. Submitting work generated by ChatGPT or any other AI language tool on assignments is considered academic dishonesty, even if cited as a source. NCTC's English Department uses AI detectors to enforce this policy. The writing assignments in NCTC English courses require generating new knowledge, rather than just recombining existing information. AI does not generate original research, and the information may contain factual errors.
AI may be used in brainstorming, or developing a research question. Generally speaking, students are not authorized to use artificial intelligence and related products like large language model applications to produce work for this class EXCEPT on assignments that the instructor has identified and for which the student will have received significant guidance on the appropriate use of such technologies. Students should not, however, construe this limited use as permission to use these technologies in any other facet of their coursework. Students who submit AI-generated content as original work will be subject to the same disciplinary actions listed above in the college's academic integrity policy.
Students who are blocked MUST contact the registrar's office and withdraw from the course, or they will receive a semester grade of F.
Withdrawal Policy. A student may withdraw from a course on or after the official date of record. It is the student’s responsibility to initiate and complete a Withdrawal Request Form.
The last day to withdraw from the course with a “W” is December 31, 2024.
Student Learning Outcomes. Upon completion, students will be able to:
- Recognize, analyze, and accommodate diverse audiences.
- Produce documents appropriate to audience, purpose, and genre.
- Analyze the ethical responsibilities involved in technical communication.
- Locate, evaluate, and incorporate pertinent information.
- Develop verbal, visual, and multimedia materials as necessary, in individual and/or collaborative projects, as appropriate.
- Edit for appropriate style, including attention to word choice, sentence structure, punctuation, and spelling.
- Design and test documents for easy reading and navigation.
Core Objectives. Courses in this category focus on developing ideas and expressing them clearly, considering the effect of the message, fostering understanding, and building the skills needed to communicate persuasively. Courses involve the command of oral, aural, written, and visual literacy skills that enable people to exchange messages appropriate to the subject, occasion, and audience.
- Critical Thinking Skills (CT)- to include creative thinking, innovation, inquiry, analysis, evaluation, and synthesis of information
- Communication Skills (COM)- to include effective development, interpretation, and expression of ideas through written, oral, and visual communication
- Teamwork (TW)- to include the ability to consider different points of view and to work effectively with others to support a shared purpose or goal
- Personal Responsibility (PR)- to include the ability to connect choices, actions, and consequences to ethical decision-making [Rev. 5-2014 THECB]
COLLEGE POLICIES
Student Handbook. Students are expected to follow all rules and regulations found in the Student Handbook.
ADA Statement. NCTC will adhere to all applicable federal, state, and local laws, regulations, and guidelines with respect to providing reasonable accommodations to afford equal educational opportunity. It is the student’s responsibility to contact the Office for Students with Disabilities to arrange appropriate accommodations. See the OSD Syllabus Addendum.
Student Services. NCTC provides a multitude of services and resources to support students. See the Student Services Syllabus Addendum for a listing of those departments and links to their sites.
QUESTIONS, CONCERNS, or COMPLAINTS
The student should contact the instructor to deal with any questions, concerns, or complaints specific to the class. If the student and faculty are not able to resolve the issue, the student may contact the chair or coordinator of the division. If the student remains unsatisfied, the student may proceed to contact the instructional dean.
Name of Chair/Coordinator: Kristen Weinzapfel
Office Location: Gainesville 502
Telephone number: 940 668 3343
E-mail address: kweinzapfel@nctc.edu
Name of Instructional Dean: Crystal Wright
Office Location: Denton
Telephone number: (940) 380-2504, ext. 2504
E-mail address: cwright@nctc.edu
USEFUL INFORMATION AND RESOURCES
Basic Needs. Any student who faces challenges securing food or housing and believes this may affect their performance in the course is urged to contact the Dean of Students, Dr. Roxanne Del Rio (rdelrio@nctc.edu), for support. Furthermore, please notify me if you are comfortable doing so. This will enable me to direct you to additional resources for support.
Career Services Center. The NCTC Career Services Center is the place you can go for educational and career planning. Services include Career/Degree Exploration, Job Search Tools and Resources, Resume and Professional Portfolio Development, Interview Skills, and Preparation. Our Career Advisors partner with you in making your educational journey an efficient process towards a rewarding career. For more information, refer to this handout Download handout.
Completion Center. The NCTC Completion Center is a comprehensive student engagement program that increases retention and completion rates of first-time, low-income students. Services include Success coaching to address students’ academic and non-academic challenges and issues; Success Seminars, and a centralized career readiness and job placement program. For more information, refer to this handout Download handout.
Counseling and Advising. Support Services, Counseling, and Advising staff offer a variety of services to current and prospective students, such as College 101, placement testing, academic advising, and course registration, transfer assistance, and College Success seminars (Time Management, Study Skills, Test Anxiety, Choosing a Major, Learning Style Strategies, Career Exploration) and much more. For more information, refer to this handout Download handout.
Course Content in Canvas. All course content is housed in this Canvas shell, and all work must be submitted here. While dual credit students might use a different online course management system, all NCTC coursework must be submitted here.
Disability Accommodations. The Office for Students with Disabilities (OSD) provides accommodations for students with disabilities. OSD counselors and advisors also provide strategies for academic success; individual, career, and academic counseling services as well as referrals to campus and community services and assistance with admission and registration. It is not necessary that a student with a disability disclose his/her disability to college officials if he/she is not requesting any accommodations. OSD is federally funded through the Carl D. Perkins Career and Technical Education Federal Grant. NCTC is committed to making its degree and certificate programs accessible to all qualified persons in accordance with the Americans with Disabilities Act, ADA Amendments Act, and The Rehabilitation Act (1973), Section 504.
New Students: Accommodations require advanced preparation. Please make your request before the semester begins. Documentation is required before any accommodations can be provided. Depending on your diagnosis, this documentation should come from a medical doctor, psychologist, or other licensed or properly credentialed professional.
Current Students: Contact the OSD at the beginning of each semester well in advance of registration.
Contact Us: Please reach out to us to schedule an intake or if you have questions or concerns. Wayne Smith, OSD Manager, kwsmith@nctc.edu, (940) 498-6207 Yvonne Sandmann, OSD Advisor, ysandmann@nctc.edu, (940) 668-3300
Early Alert and CARES. The NCTC Early Alert program assists students who are at risk of failing or withdrawing from a course. Faculty and staff may refer students through the Early Alert process at any point in the semester in an effort to provide appropriate intervention and access to support services. Examples of behaviors that could prompt an Early Alert referral could be missing assignments, failing tests, excessive absences, or personal circumstances impacting academic performance. A student submitted as an Early Alert will be contacted by an academic advisor or success coach through text, phone, and/or via their NCTC e-mail address to discuss any current challenges, as well as helpful resources and success strategies. We want our students to finish strong and know that education is a partnership! The NCTC CARES (Campus Assessment Response Evaluation Services) Team is concerned not only about our students' academic success but also their emotional and physical well-being. The CARES Team promotes a safe learning environment for students, faculty, and staff. It is committed to taking a proactive approach to helping our students succeed by addressing the mental, emotional, or psychological health and safety of the NCTC community. As a student, you have the ability to report concerning behavior that could impact your own safety or the safety of another NCTC student, such as stalking, harassment, physical or emotional abuse, violent or threatening behavior, or self-harm. Visit the NCTC CARES site to also locate campus and community resources, or email counseling@nctc.edu to get in touch with a member of the CARES Team directly. As always, if you feel there is an immediate threat to your own safety or welfare (or to another student), please call 911 immediately. For more information, refer to this handout Download handout.
Email Correspondence. I reserve 24 hours to respond to students’ emails during the week. Emails sent to me become my personal property, and I may disclose them to third parties if I determine it’s necessary.
Equity. NCTC defines equity as encompassing the practice of acknowledging individual differences and systemic disparities when developing new programs and resources for our campus community, which may sometimes challenge our own beliefs and assumptions, in order to ensure balanced educational opportunities toward completion. For more information, refer to this handout Download handout.
Evaluation
- “A” Work: This writing is excellent and demonstrates excellence in development, organization, style and tone, and mechanics. There is clear evidence of the writing process (invention, drafting, revision, editing, and proofreading). A = 95 A- = 92 A-/B+ = 90
- “B” Work: This is good work and delivers substantial information—that is, substantial in both quantity and interest value. It is well-developed and unified around a clear organizing principle that is apparent early in the piece. There is evidence of the writing process. B+ = 87 B = 85 B- = 8 B-/C+ = 80
- “C” Work: This is an average piece that is generally competent in its development, organization, style, and tone, and mechanics. It meets the needs of the assignment, has few mechanical errors, and is reasonably organized and developed. This piece also shows some evidence of the writing process. C+ = 77 C = 75 C- = 72. C-/D+ = 70
- “D” Work: This is below-average work that lacks development and is not effectively organized to facilitate the reader’s understanding. The paper also shows little or no evidence of the writing process. D+ = 67 D = 65 D- = 62
- “F” Work: This work fails in all aspects of the evaluation criteria. There is no evidence of the writing process, and the paper fails in all aspects of development, organization, style, and mechanics. F (work submitted and attempted) = 55. F (no work submitted or attempted) = 0
Financial Aid. Financial Aid offers financial resources for students that qualify. Visit the financial aid offices for more information.
Grade Appeals and Incomplete Grades. Students can read more about the college's grade appeal processes and procedures for assigning incomplete grades by visiting the Academic Catalog.
Identity. This course affirms people of all expressions and identities. If you prefer to be called a different name than is what on the class roster, please let me know. Please advise me of this preference early in the semester so that I may make appropriate changes to my records. If you'd like your name changed in the roster, please contact the Registrar's office.
Library. Students can access online and physical resources from the NCTC campus library by visiting the library website. Students can access research databases and can locate research help, including tutorials and study guides, information on the hours of operation for each of the campus libraries, our online catalog, our intra- and inter-library loan services, and NCTC library policies.
Plagiarism. Plagiarism, which should be avoided at all costs, includes the following student actions:
- Unintentionally or inadvertently turning in someone else's ideas, opinions, theories, or work as your own as the result of failing to document sources both internally and in the Works Cited.
- Copying words, ideas, or images from someone without giving credit; Failing to put a quotation in quotation marks.
- Giving incorrect information about the source of information, quotations, or images.
- Changing words but copying the sentence structure of a source without giving credit.
- Copying so many words, ideas, or images from a source that it makes up the majority of the student's work, whether or not the student gives credit.
- Giving your paper, discussion board posts, or reflections to a classmate to use as his/her own.
- Having another person write, type, edit, or revise any parts of your writing assignments.
Please be aware that the department takes plagiarism very seriously. You may not use someone else’s Writing Assignment or buy one from a “professional” source. Failure to follow the proper guidelines for documentation constitutes plagiarism. Considering the severity of the issue, if you ever have any questions or concerns regarding plagiarism, please consider this an open invitation to visit with me about the issue. If I discover that a student has committed intentional plagiarism, the Writing Assignment that has plagiarized materials will receive a zero, and it will be recommended to the English Department Head that the student fails the course.
Professionalism. Your college courses are also opportunities for you to learn what it means to be a “professional” in your field. Therefore, I expect you to act like a “professional” student in this course. Consider these suggestions:
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- Prepare and participate meaningfully in online discussion boards.
- Be assertive. (An assertive student exhausts all available resources of information before contacting me. In other words, read the assignment sheet carefully before e-mailing me to ask how many sources are required in your paper, and if you are unsure how to cite a source, look it up in your handbook or a credible, online source—such as The Purdue Owl or a handbook.)
- Consider the quality (and effort) of required drafts, notes, and daily assignments.
- Turn in writing assignments on time and as assigned.
- Mind the quality and tone of email correspondence.
Student Rights & Responsibilities. NCTC Board Policy FLB (Local) Student Rights and Responsibilities states that each student shall be charged with notice and knowledge of the contents and provisions of the rules and regulations concerning student conduct. These rules and regulations are published in the Student Handbook published in conjunction with the College Catalog. All students shall obey the law, show respect for properly constituted authority, and observe correct standards of conduct.
Student Success Center. The Student Success Center is designed to help all students at NCTC develop tools to achieve their academic goals. The center links students to FREE tutoring, including a Writing Center, a Math Lab, and free online tutoring. The program helps students acclimate to the college by providing free interactive online workshops. For more information, please visit your nearest Student Success Center. Student Success offers academic coaching, and tutoring, including a Writing Center, and a Math Lab to assist new students to acclimate to the college by providing computer lab services for prospective students. First-generation students can also participate in TRIO, which offers specialized services. For more information, refer to this handout Download handout.
Testing Service Center. The mission of NCTC Testing Services is to provide high-quality testing services that adhere to professional standards and guidelines to meet the needs of students, faculty, and community members. For more information, refer to this handout Download handout.
Timely Care. Get on-demand support from counselors, doctors, nurse practitioners, and more. For more information, refer to this handout Download handout.
Tobacco-Free Campus. NCTC restricts the use of all tobacco products, including cigarettes, cigars, pipes, electronic cigarettes, and smokeless tobacco on campus property. NCTC is aware that tobacco use influences underage students, which cumulates unsightly tobacco litter and interferes with assuring clean air for all who come to NCTC. NCTC recognizes the health hazards of tobacco use and of exposure to second-hand smoke. Information on a tobacco cessation program is available for students, faculty, and staff who wish to stop using tobacco products. We would like to "thank you" for your help in making our campuses Tobacco-Free. For questions or concerns, please contact the Office of Vice President of Student Services at 940-668-4240.
Writing Assignments. All major writing assignments are required. If you fail to turn in one of the major tasks, you cannot pass the course. I reserve the right to administratively drop any student who does not submit all major assignments.