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The Information Technology Services (ITS) Department mission is to provide core networking, client, server, and telephony services for day to day college operations and student learning. The ITS role in instruction is to research and provide technologies that enhance learning, service, and efficiency, and are reliable, maintainable, useable, and accessible. 

Students: Click the Students button on the Left Menu for student help and information.
Faculty and Staff:  Click the Faculty Staff button on the Left Menu for specific information and help topics.

Contact The ITS Help Desk

Campus Phone Number Extension
Bowie (940) 668-4284 4284
Corinth (940) 498-6288 6288
Flower Mound (972) 899-8415 8415
Gainesville (940) 668-4284 4284
Graham (940) 668-4284 4284

ITS Help Desk Spring/Fall Semester Hours

Days Hours of Operation
Monday-Thursday 7:30 a.m. to 8:00 p.m.
Friday 7:30 a.m. to 3:00 p.m.
Saturday 8:00 a.m. to 2:00 p.m.

ITS Help Desk Summer Semester Hours

Days Hours of Operation
Monday-Thursday 7:30 a.m. to 5:30 p.m.


Quick Guide

New to MyNCTC?


How do I log in?   

Your NetID NetID is the universal account for logging in to MyNCTC, Canvas (eLearning) and all campus computers. Enter your NetID and password in the top right login area on the screen. The password will be your Student ID Number.

Our systems share a common username (NetID), and we hope to soon share passwords between these systems to simplify your account management.  Passwords to all of these systems are the Student ID number, until you change them.  Keep this in mind... currently, if you change a password on any one system, it is not changed on the other systems. You should obtain your NetID and Student ID number at registration.  If you did not receive your NetID and Student ID number, you can contact the Admissions Office or ITS Help Desk.

 How do I register for classes?  
Academics You can register for classes, add/drop, check your schedule, check grades, and all of the things you used to do with CampusConnect by clicking on the Students tab to access the Student Dashboard.

All of the same features from CampusConnect are now in the Students tab, a quick list of your current courses with days and times, and upcoming events calendar.

How do I access my Student Email? 
Your Lion Pride email is accessible from any MyNCTC page, just click on the Lion Pride Mail button on
the left menu. Login with your full email address NetID and password.

You may activate your email account as soon as you receive your NetID and password from the Admissions Office.  The email creation process begins the week of pre-registration and continues throughout the registration process.  If you are unable to activate your account by the first class day, contact the Help Desk at 940-668-4284.

Academic Information
Account Notification
Admissions Status
All My Courses
Apply For Admissions
Apply Online 2.0
Bulletin Boards
Campus Groups
Contained Form
Course Content Import
Course Creator
Course Schedules
Course Search
Custom Content
Data Import Transactions
Division and Major Assignment Portlet
Document Approval
Employee Information
Expandable Content
External Content
External Site Sign-on
Folder Items
GL Account Lookup
Group Directory
Helpful Links
Initiate Contact
Item Approval
Javascript Content
Join Group
Learning Tools
Major Exploration and What If Scenarios
Make an Inquiry
Make an Inquiry 2.0
Payment Administration
Remote Content
Requisition Entry
RSS News Reader
Simple Form
Task Manager
Timecard Approval
Add Selected Portlets