Syllabus

NORTH CENTRAL TEXAS COLLEGE   

COURSE SYLLABUS   

  

Course Title:    

Business Correspondence and Communication  

Course Prefix & Number:  

POFT2312 

Section Number:    

340  

Semester/Year: 

SP 20

Semester Credit Hours:    

3  

Lecture Hours:    

48  

Lab Hours:    

0  

Course Description (NCTC Catalog):    

Development of writing and presentation skills to produce effective business communications.   

Course Prerequisite(s): None   

Required Course Materials:   

    

MindTap 1 term (6months) Instant Access Code: Includes: 

Essentials of Business Communication textbook, 11th Edition by 

Mary Ellen Guffey, MindTap Course Resources, and Aplia Learning Program.  ISBN-13: 9781305699199  

  

All POFT2312 Course materials/books can purchased at the NCTC   

Bookstore or directly online through CengageBrain.com    

             

  

INSTRUCTOR INFORMATION  

Name of Instructor:   

Teresa Laman  

Campus/Office Location:  

 Corinth Campus

Telephone Number:   

 

-498-6263  

E-mail Address:   

tlaman@nctc.edu 

 

OFFICE HOURS:

Monday

Tuesday

Wednesday

Thursday

Friday

6:00 – 7:00 am

12:30 - 3:30 pm

12:30 - 3:30 pm

12:30 - 3:30 pm

 

5:00 – 6:00 pm

5:00 – 6:00 pm

5:00 – 6:00 pm

5:00 – 6:00 pm

 

By Appt.

By Appt.

By Appt.

By Appt.

 

 

STUDENT LEARNING OUTCOMES (From Academic Course Guide Manual/Workforce Education Course Manual/NCTC Catalog   

At the successful completion of this course the student will be able to:   

LO1 

 Create effective business documents  

LO2 

 Evaluate business documents  

LO3 

 Apply ethical communication practices  

  

GRADING CRITERIA:

# of Graded   

Course Elements  

                            Graded Course Elements   

Percentage or Point Values   

16

Written Assignments  

40%  

12

Chapter Quizzes  

15%  

13

Discussion Forum

15%

3  

Exams (3 Unit Exams) 

30%  

  

COURSE SUBJECT OUTLINE (Major Assignments, Due Dates, and Grading Criteria)  

Communicating in the Digital-Age Workplace   

Understand how communication and critical thinking skills fuel career success and understand significant workplace changes including rapidly changing communication technology, anytime-anywhere availability, global competition, flattened management layers, and an increased use of teams.   

Planning Business Messages   

Understand that business message should be purposeful, persuasive, economical, and audience oriented.   

Organizing and Drafting Business Messages   

Organize information into strategic relationships. Improve writing by emphasizing important ideas, employing the active and passive voice effectively, using parallelism, and preventing dangling and misplaced modifiers.    

Revising Business Messages   

Understand the review phase of the writing process   

Short Workplace Messages and Digital Media   

Understand the professional standards for the usage, structure, and format of e-mails and interoffice memos in the digital-era workplace.   

Positive messages   

Understand the channels through which typical positive messages travel in the digital era—e-mails, memos, and business letters, and explain how business letters should be formatted.    

Negative Message   

Describe the strategies and goals of business  

communicators in delivering bad news, including knowing when to use the direct and indirect patterns   

Persuasive Messages   

Understand interpersonal persuasion at work, and compose persuasive messages within organizations.   

Informal Reports   

Identify and Explain informational and analytical report functions, organizational strategies, and writing styles.   

Proposals and Formal Reports   

Understand the importance, purpose, and components of informal and formal proposals. Describe the steps in writing and editing formal business reports.    

Professionalism Business Etiquette, Ethics, Teamwork, and Meetings.   

Understand professionalism, start developing business etiquette skills, and build an ethical mind-set—important qualities digital-age employers seek.    

Business Presentations   

Explain how to organize the introduction, body, and conclusion as well as how to build audience rapport in a presentation.   

  

  

ATTENDANCE POLICY    

Regular and punctual attendance is expected of all students in all classes for which they have registered.  All absences are considered to be unauthorized unless the student is absent due to illness or emergencies as determined by the instructor.  It is the student responsibility to provide documentation as to the emergency for approval and judgement by the faculty member.  Approved college sponsored activities are the only absences for which a student should not be held liable and only when provided by a college official ahead of the absence.  Valid reasons for absence, however, do not relieve the student of the responsibility for making up required work.  Students will not be allowed to make up an examination missed due to absence unless they have reasons acceptable to the instructor.  A student who is compelled to be absent when a test is given should petition the instructor, in advance if possible, for permission to postpone the exam.  Student will be dropped from a class by the Registrar upon recommendation of the instructor who feels the student has been justifiably absent or tardy a sufficient number of times to preclude meeting the course’s objectives.    Persistent, unjustified absences from classes or laboratories will be considered sufficient cause for College officials to drop a student from the rolls of the College. From Board Policy FC (LOCAL)  

COURSE ATTENDANCE POLICY:   

ATTENDANCE CLASSROOM Sections:

Attendance will be taken weekly using the Discussion Forum participation. Students must participate in at least 75% of the classes to be successful in the course. There are 16 weeks in this semester. Since there is no classroom (in-person) sessions in this online course participation in Discussion Forums is a critical element in success. Everyone benefits when everyone participates.

If a student does not log and participate in the Discussion Forum for three weeks, the final grade will be reduced by 5%.

Last day to withdraw from a course with a “W” is April 3, 2020.         

In lieu of classroom attendance, the following will constitute the course attendance policy:  Each student is expected to log in at least three times a week and complete weekly assignments to constitute regular attendance. Failure to log in for two successive weeks will be cause for concern and grounds to be dropped from the course. (Please note: A monitoring tool is available to the instructor. It monitors student log- in, providing dates, times and length of time online. This tool will be used to determine if students are logging in on a weekly basis.)

  

This online course requires dedication and effort on your part. You must set aside time each week to do your assignments. You should expect to spend 10 to 15 hours each week on this course. This may sound like a lot of time, but if you were taking this course in a traditional classroom, you would be in the classroom four hours a week with an additional nine to twelve hours spent on homework.  It is very easy to fall behind, once the due date has passed, you will no longer be able to submit your assignments and quizzes will not be available.   

   

Course Success Tip: Stay current in your work, log in often, check announcements for any special notices, and keep your personal information (email and phone number) up to date.   

 

 

DISABILITY SERVICES (Office for Students with Disabilities)     

The Office for Students with Disabilities (OSD) provides support services for students with disabilities, students enrolled in technical areas of study, and students who are classified as special populations (i.e. single parents).   

Support services for students with disabilities might include appropriate and reasonable accommodations, or they may be in the form of personal counseling, academic counseling, career counseling, etc.  Furthermore, OSD Counselors work with students to encourage self-advocacy and promote empowerment. The Counselors also provides resource information, disability-related information, and adaptive technology for students who qualify.   

If you feel you have needs for services that the institution provides, please reach out to either Wayne Smith (940) 498-6207 or Yvonne Sandman (940) 668-4321.  Alternative students may

CORE CURRICULUM FOUNDATIONAL COMPONENT AREA (For clsses in the Core) ________       

  • Communication          
  • Mathematics                                      o         Government/Political Science
  • Life and Physical Science                   o         Social and Behavioral Sciences
  • Language, Philosophy & Culture       o         Component Area Option
  • Creative Arts  
  • American History      

REQUIRED CORE OBJECTIVES (For classes in the Core)

  • Critical Thinking
  • Communication 
  • Empirical and Quantitative
  • Teamwork 
  • Personal Responsibility 
  • Social Responsibility

 

COURSE TYPE

q         Academic General Education Course (from ACGM but not in NCTC Core)

q         Academic NCTC Core Curriculum Course 

x         WECM Course

 

  

STUDENT HANDBOOK   

 

Students are expected to follow all rules and regulations found in the 2018 – 2019 student handbook and published online.  

 

ACADEMIC DISHONESTY

Scholastic dishonesty shall include, but is not limited to cheating, plagiarism, academic falsification, intellectual property dishonesty, academic dishonesty facilitation and collusion.  Faculty members may document and bring charges against a student who is engaged in or is suspected to be engaged in academic dishonesty.  See Student Handbook, “Student Rights & Responsibilities: Student Conduct Policy.     

  

Consequences for academic dishonesty may include:  

  1. Academic Reprimand – A verbal or written notice warning to the student that academic misconduct has occurred.  
  2. Assigning a failing grade (no credit) on the specific assignments, projects, papers, programs, labs, or examinations.  

  

QUESTIONS, CONCERNS, or COMPLAINTS  

Name of Chair/Coordinator:   

Dr. Cherly Furdge, Division Chair  

Office Location:  

Corinth Campus, Room 239  

Telephone Number:  

940-498-6238  

E-mail Address:  

cfurdge@nctc.edu  

Name of Instructional Dean:   

Debbie Huffman  

Office Location:  

Gainesville, CTC2106  

Telephone Number:  

940-668-3357  

E-mail Address:  

dhuffman@nctc.edu  

  

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